Personal Touch pitchers hit back at Vineeta Singh for ‘bashing’ them on Shark Tank India, questioning their financials: ‘They put cameras in our face’

A month after the episode aired, Ashish and Aditi went on to Ayushman Pandita’s podcast to discuss what exactly happened, and why what unfolded was completely unfair. Explaining what happened, Ashish said, “When the questions were raised about our sales figures, I wanted to ensure that we don’t walk out of the show without proving our credibility. That is why I said that we’d show our Shopify dashboard to show Vineeta Singh and the other sharks that our numbers weren’t fake.” However, the siblings revealed that they were made to wait for an hour, after which they were confronted by several cameras. They claimed that they weren’t told that this segment would be aired.

“When we came in from the green room, we saw that there were camera in our faces, and we were asked to sit and show our Shopify dashboard. You must understand that people can go numb in such situations, especially when we have built a Rs 35 crore business, and we are told that there is something fishy about it. We wanted to show that we were honest people,” said Ashish, who reiterated what was shown in the show regarding their sales and figures.

When we look at the dashboard, it is clear that it shows 2.48 lakh monthly sessions, 3.74% conversion rate, resulting in almost 10,000 orders a month. “In the heated moment, it is not possible for everyone to pause and look at the dashboard and understand the particulars, right? Vineeta just started assuming, and bashing our startup,” said Aditi. Ashish said that they are accountable if anyone can prove that their numbers are fudged. “Without any backing whatsoever, they claimed our per day numbers are our per month numbers, and the whole narrative was changed. See, we can’t fight anyone sitting at that chair. It is their prerogative to invest in a company. But why fault others if you are not interested and create a completely different narrative?”

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A rather emotional Aditi shared that it felt completely wrong to have been blindsided on such a big platform. “Imagine getting bashed after putting in 20 hours a day for two years straight, and building a Rs 35 crore business. We kept telling them that our numbers weren’t fake, but…”

On the episode, Vineeta had questioned the spike in their revenue on certain days of the month, and even the ‘proof’ that they had shared with her following the failed pitch. She said, “From what I know, consumers don’t wait for one specific day in three months to shop. I feel they are entering sales themselves, that can either be genuine or they can be fake. They could also be taking orders on calls on launch days. It’s impossible to show 100% increase in sales for an online business.”