Uber’s zero commission policy brings cheers to Pune auto-rickshaw drivers

Sunil Patil, an Uber auto-rickshaw driver in the city, said the new policy has brought significant relief for him and his fellow drivers. “Earlier, Uber deducted a significant commission from our fares, leaving us with very little. Now, with 100 per cent of the fare going directly to us, it feels fairer. I can negotiate my fare based on the traffic and the time of the day, which was not possible before. Plus, no more cancellation fees for riders means fewer arguments and smoother interactions,” Patil said.

Promod Waghmare, another driver, said, “Without Uber controlling the payments, I feel like I’m running my own business. Digital payments often cause delays, but with cash or direct UPI transfers, I get my money instantly. Also, negotiating the fare directly with the passenger means I have more say in how much I earn. It’s especially helpful during peak hours when static app fares don’t justify the time and effort.”

Ramesh Kumar, another Uber auto driver, said the absence of fixed fares and commission and the ability to negotiate upfront has made a huge difference in his earnings. “Before this change in commission policy, fare disputes were common, and I had to rely on Uber’s fixed fare, which often did not consider fuel prices or route diversions. Now, I can discuss the fare with the rider upfront,” Kumar remarked. Most passengers understand that traffic and fuel costs vary, and they are willing to pay a fair price. It’s a positive shift that benefits drivers like me,” he said.

Alister Augustine is an intern with The Indian Express