Action taken in review meeting on Jan Samvad portal and Haryana CM Window complaints; executive engineer suspended

“During the meeting, officials took note of a case where several instalments under the Pradhan Mantri Awas Yojana (PMAY) in urban areas were pending due to a lack of inspections by Urban Local Body (ULB) officials. Taking serious note of the issue, Dr Saket Kumar directed the department to submit the list of pending beneficiaries and ensure the prompt disbursement of payments. Orders were issued to suspend the executive engineer posted at the department’s headquarters after a significant number of unresolved complaints were found in the ULB Department,” a government spokesperson said.

In the meeting, a complaint from Tikri village of Karnal district came up for discussion. It involved the wrongful inclusion of an unknown woman’s name in the Parivar Pehchan Patra (PPP) – the document that is required in Haryana to avail social security benefits. It was found that despite repeated efforts by the complainant, Sushil Kumar, who alleged that a woman’s name was wrongly entered in his family ID card, no corrective measures were taken. “Taking cognizance of this serious administrative lapse, directions were issued to fix responsibility, take disciplinary action against the guilty official, and also register an FIR,” the government spokesperson added.

The additional deputy commissioners (ADCs) of all districts were also directed to ensure the resolution of all pending cases within a week. Additionally, a formal advisory has been issued, stating that “any negligence in addressing complaints related to the Jan Samvad portal and CM Window will not be tolerated.”

“During the meeting, while reviewing the tenders for development works, instructions were given to quickly assess the feasibility of all pending proposals and prepare rough estimates. The tender process is to commence immediately after obtaining administrative approval. A case related to Shahabad, in which a No Due Certificate (NOC) was issued for a colony in an incorrect manner, has been recommended to the Vigilance Branch of the Chief Secretary’s Office for investigation. Additionally, orders were issued to issue a charge sheet against the municipal engineer found guilty at the initial stage of the investigation,” the government spokesperson said.

Friday’s meeting was attended by senior officials from the ULB Department and the Citizen Resource Information Department (CRID), along with the chief minister’s officers on special duty, Vivek Kalia and Rakesh Sandhu.

“Applications received directly by the chief minister during his visits or during public hearings held at Sant Kabir Kutir (Haryana CM’s residence in Chandigarh) are uploaded to the Jan Samvad portal. The progress of these cases is personally reviewed by the chief minister on a weekly basis,” Kalia said.