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Rethinking speed: ‘10-Minute Delivery’ is more than a labour law problem

January 01, 2026 4:56 pm

Labour regulation may mitigate harm in the short run, but it does not interrogate whether speed itself has become an illegitimate competitive variable

Nationwide gig workers’ strike sends a strong message to platform capitalists

December 31, 2025 5:01 pm

The insta-delivery model has made delivery workers’ livelihoods even more insecure. There is a dire need to focus on ensuring fair wages, transparent payment systems and reasonable working conditions

Amid gig workers' protest, Swiggy and Zomato reiterate 'increased payout during festival period'

December 31, 2025 5:13 pm

The strike is expected to impact operations of platforms such as Zomato, Swiggy, Blinkit, Instamart and Zepto, especially during late evening hours when demand typically surges.

The strikes mark the latest flashpoint in the rising conflict between gig workers and platform companies. Arul Horizon

Behind gig workers' strike on New Year's eve: A call for ban on 10-minute deliveries

January 01, 2026 8:15 pm

Workers face uncertain income, a low base pay, algorithms that they say pushes them to ride for hundreds of kilometres a day in return for disproportionately low cash, compounded by rising fuel costs, and no social security benefits

Strike on New Year’s Eve likely to affect quick commerce & food delivery services

'Khoon choos rahi hain company': Gig workers on strike in Delhi today, here's what they want

December 31, 2025 9:30 am

Swiggy, Zomato workers' strike: Delivery workers’ unions have called for the strike over pay transparency, blocking of worker IDs and a ban on 10-minute deliveries

The Zomato delivery agent claims that delivery platforms place the entire responsibility on delivery partners to comply with customer demands

Zomato agent forced to park bike 600 metres away and walk to deliver order in Bengaluru, criticises customer in viral video

December 23, 2025 9:36 am

The Zomato delivery agent expresses disappointment that the customer did not even offer him water after the long walk.

‘I was robbed’: Grammy winner Ricky Kej accuses Zomato delivery partner of theft; company promises probe

December 13, 2025 5:40 pm

According to the musician, the person allegedly first assessed the property before returning shortly after to carry out the theft.

Deepinder Goyal reacts to student’s journey from Blinkit picker to Zomato designer

‘This gave me goosebumps’: Deepinder Goyal ‘lit up’ by student’s journey from Blinkit boy to Zomato designer

December 12, 2025 11:55 am

Zomato CEO Deepinder Goyal shared a screenshot of a heartfelt message he received from Atharv Singh, a final-year design student who opened up about his struggles while trying to put himself through college.

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Amazon, Flipkart, Swiggy, Zomato to contribute to fund for gig workers’ welfare

November 22, 2025 1:22 am

It enables their registration on a national database and opens access to schemes covering health, disability, accident insurance and old-age support. It aims to give millions of workers basic protections despite their non-traditional employment structure.

Flipkart, Zomato, Blinkit among 26 leading e-commerce platforms to declare confirming compliance with dark patterns norms

November 20, 2025 2:01 pm

The guidelines identify and prohibit 13 dark patterns, which are false urgency, basket sneaking, confirm shaming, forced action, subscription trap, interface interference, bait and switch, drip pricing, disguised advertisements, nagging, trick wording, SaaS billing, and rogue malware.