Uber will let riders update pick up location after booking: Here’s how

So how can users change their location after booking? After you’ve made a cab booking, and see the driver is en route, then just tap the “edit” option, which will appear next to your pickup location. Once this is done, you can enter the new pickup address, and then tap on ‘confirm’. After this update is done, Uber will notify the driver the route has been changed.

Uber says the experience will differ slightly for in-app and out-of-app navigation for drivers. The ride-sharing service already lets riders update, change their destination during a ride, so this new addition just builds on the earlier feature.

“Pick-ups are one of the hardest parts of the experience to get right, and they’re especially difficult when riders accidentally request a pickup from the wrong place. It often begins with a phone call and ends with a cancelled ride. A small miscue can lead to a frustrating situation where riders aren’t riding, and drivers aren’t earning,” said Ryan Yu, Software Engineer and Rachel Holt, Regional General Manager, US & Canada at Uber in a blog post.