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This is an archive article published on May 24, 2018

Apple is giving Rs 3,900 refund for iPhone over battery replacements: Here’s how it works

Apple will give Rs 3,900 refund for iPhone users who had got the battery replaced when it was out of warranty and had to paid extra.

Apple iPhone refund, Apple Rs 3900 refund, Apple iPhone battery refund, Apple, Apple iPhone battery refund in India, Apple Rs 3900 refund, How to get Apple refund, Apple iPhone 6 battery Apple is giving Rs 3900 refund for all iPhone customers who had paid for a battery replacement.

Apple is giving Rs 3,900 refund to all those customers, who had to pay for a battery replacement for the iPhone 6, or later models because it was out-of-warranty. Apple’s “iPhone out-of-warranty battery replacement credit” covers replacements at any Apple authorised service locations from January 1, 2017, through January 28, 2018.

The company said it will alert customers who are eligible for refunds via email between May 23 and July 2018 with all details on how to obtain the credit. Apple’s Rs 3,900 refund will be provided as an electronic funds transfer or a credit on the credit card used to pay for the battery replacement service. If you feel you are eligible for a refund, but are not contacted by Apple, you can contact the company directly. It should be noted that you will be asked to provide proof of service at an Apple authorised service location.

Also read: Apple’s battery replacement for iPhones: Price, who is eligible and everything else to know

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Apple further says that it will not offer credits for the iPhone battery replacements that were performed within the warranty. So remember, this is only for those whose iPhones were out-of-warranty, and for replacements done at an authorised centre. If you got the battery replaced at a non-Apple approved centre, then there is no chance of a refund. Apple iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 8, iPhone 8 Plus and iPhone X batteries are covered under this refund scheme; older iPhone models such as the iPhone 5S and iPhone 5C are not eligible for the same.

Also read: Apple says sorry for slowing down older iPhones, slashes price of batteries

The move comes after it was discovered that Apple throttles the speed of previous-generation iPhones with old batteries. Last December, the company admitted to secretly slowing down the performance of old iPhones. Many consumers were upset about the practice. In fact, some users even filed a class action suit against Apple as a result. As an apology, Apple this year began reducing the price of an out-of-warranty iPhone battery replacement by $50 from $79 to $29, available worldwide through December 2018. In India, the cost of replacement for a battery was around Rs 2000, down from Rs 5990. Apple on its part, said this was done only to ensure that there were no unexpected shutdowns on iPhones.

Anuj Bhatia is a personal technology writer at indianexpress.com who has been covering smartphones, personal computers, gaming, apps, and lifestyle tech actively since 2011. He specialises in writing longer-form feature articles and explainers on trending tech topics. His unique interests encompass delving into vintage tech, retro gaming and composing in-depth narratives on the intersection of history, technology, and popular culture. He covers major international tech conferences and product launches from the world's biggest and most valuable tech brands including Apple, Google and others. At the same time, he also extensively covers indie, home-grown tech startups. Prior to joining The Indian Express in late 2016, he served as a senior tech writer at My Mobile magazine and previously held roles as a reviewer and tech writer at Gizbot. Anuj holds a postgraduate degree from Banaras Hindu University. You can find Anuj on Linkedin. Email: anuj.bhatia@indianexpress.com ... Read More

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