India’s leading software firm TATA Consultancy Services has been awarded a major outsourcing contract by AGL Energy Ltd, Australia’s largest integrated energy company.
The USD 16 million TATA contract, which is part of a major technology overhaul at AGL, is predicted to save the Australian company about USD 12 million a year, for five years.
The decisive will allow AGL to cut down it workforce and significantly reduce the cost of operations in running our existing information management systems.
“With this deal, we will save an estimated USD12 million per year assisting us to reduce the number of full time employees engaged by AGL in IT support from more than 300 to about 20,” AGL managing director Paul Anthony was quoted as saying by AAP.
“This agreement will achieve a step change in efficiency gains, support our new integrated retail platform, and build competitive advantage in the use of information to derive superior service and products for our growing customer base,” he said.
“It (the Tata contract) will also enable the implementation of AGL’s major IT change program, which is estimated to save around USD 60 million a year once its new retail solution is fully implemented,” the company said.
AGL’s overall information technology strategy of moving from internal IT to an outsourced solution is expected to save the company USD60 million a year, once complete.
“This saving is part of AGL’s company-wide, cost saving programme previously disclosed to the market,” it said.