Operators promise more radio cabs, easier bookings on 31st

“We have around 550 cabs at present. On New Year eve we will ensure they are all on the roads and near areas that have night clubs, pubs and restaurants. Though we cannot increase our strength immediately, we will organise the booking process so that our cabs reach the maximum number of commuters,” said Rajiv Vij, managing director of Easy Cabs.

“We also have tie-ups with a number of these clubs and restaurants and will have our cabs parked around these places so that even those who haven’t booked a cab can have easy access to them,” he added.

Owners of these cab fleets, however, feel they do not have enough strength to meet the demand. “We have a strength of 205 cabs and will have another 50 added by December 15. But even that is far short of the demand anticipated,” said Himanshu Malik, CEO of Quick Cabs.

Quick Cabs will come up with special packages on New Year’s eve. “On such occasions, people need cabs for a few hours, so we have planned to offer packages on an hourly basis, which will also suit their wallets. There will be packages ranging from three to six hours,” Malik added.

To manage reservations better, the cab services have recruited additional members for their customer service teams.

“We have increased our customer service team by 20 percent to help with easy and quick reservations. On such occasions, there is a huge rush of callers and most have to wait long to get their bookings done,” said Malik.

Apart from radio cabs, government taxi drivers too are gearing up for the occasion. “This year we are trying to have all our drivers on the roads till late night. As our taxis are denied entry in certain areas that are close to night-clubs and restaurants, we are planning to write to the DCP Traffic for permission to park our vehicles near these places,” said Rajender Soni, general secretary of Delhi Pradesh Taxi Union.