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This is an archive article published on November 29, 2008

Mumbai’s nightmare haunts city exporters

The terrorist attack on Mumbai has added to the worries of the already crisis-stuck exporters in the city as buyers are either refusing to come to India or demanding personalised transport arrangements.

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The terrorist attack on Mumbai has added to the worries of the already crisis-stuck exporters in the city as buyers are either refusing to come to India or demanding personalised transport arrangements.

R S Chopra, who sells education software, told Newsline: “A delegation from Brazil was supposed to visit Ludhiana on December 2 to showcase the latest software. But after the Mumbai episode, they have refused to set foot in India. I managed to persuade them with great difficulty but they had a condition — the delegation will not use public transport. So I have cancelled their train tickets from Delhi to Ludhiana; instead, a colleague will meet them at the Delhi airport with a car.”

Managing Director of GS Radiators, Ranjodh Singh, is also in the same boat. “One of our customers is scheduled to reach India from Europe on December 11. He was reluctant at first but agreed to the visit after I assured him that I will personally receive him at the Delhi airport. We have to take some pains in the ongoing situation because people are in panic everywhere.”

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Another exporter Rajnish Ahuja, an automobile dealer, said: “This week,

I was to host two buyers from France and Iran but both have cancelled their visit. They were just not willing to listen to reason. We are already going through a slowdown and now business is set to suffer even more.”

Decisions at hotel industry meeting
* To check the identification and mobile numbers of all visitors
* To check the luggage of all visitors
* Install CCTVs and metal detectors
* Train staff in crisis management

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