Setting up a courier firm may not be an easy affair in a few months time. India might soon have a postal services regulatory law that would make licences a prerequisite for those who wish set up courier service.
These changes are under way in the wake of the government planning to withdraw budgetary support to the postal department and make it a commercial entity. ‘‘The government now plans only to bear the cost of the social obligation,’’ sources in the postal department said. As of now, 85 per cent post offices are in rural areas and ‘‘more than 60 per cent’’ are running at a loss.
The new law would not only make private operators more accountable but also provide a level-playing field for the postal department which is facing stiff competition even as it bears the burden of fulfilling various social obligations. Though the postal department has diversified into many different profit making ventures, it continues to spent a lot of money in setting up post offices in farflung areas where the returns are not promising.
The government has already appointed the KPMG Group to conduct a financial evaluation of the sector. The job of the agency is to identify the postal department’s universal service obligation and the cost of fulfilling it, which, today, is included as a part of the budgetary deficit or loss. ‘‘The KPMG report will only deal with this aspect of the revamp of the postal department,’’ senior sources clarified.
While the move would help ease the burden on the postal department it would also be in the interest of the consumers. ‘‘As of now any one can set up a couriers service with absolutely not accountability,’’ says a government official. The new laws would make private courier companies accountable for mishandling of parcels and goods and outline guidelines which the private operators would need to adhere to.