The Centre recently announced that 58 services offered by Regional Transport Offices (RTOs) across the country can now be availed online. The Delhi Government had started its faceless services last year, and in the process had also shut some RTO offices as no public dealing was expected there. After the Centre’s announcement, Delhi Chief Minister Arvind Kejriwal said governments can learn from each other. “This is a commendable step. Like Delhiites, now people from across the country can get RTO service at their home. We can walk the path of development only if we learn from one another,” he had tweeted. According to government officials, as on September 15, beneficiaries of the service were: Registration Certificate (RC) and permit-related services: 7.94 lakh Driver License related services: 6.07 lakh Learners' license-related services: 3.52 lakh Dealer level RC: 4.96 lakh Here are the services that the Delhi Government’s transport department offers online: Services related to Driver’s license Renewal of Driving License Issuance of Duplicate DL Issuance of international driving permit Change of Address of Driving License DL Extract DL Replacement New Conductor License Issuance of Public Service Vehicle Badge to Driver Change of Name in DL Duplicate Conductor License Change of address in Conductor License Renewal of Conductor License Endorsement to Drive Hazardous Vehicle Issue of Learners License for expired class of 14 vehicles Additional Endorsement in Learner License New Learners License Services related to RCs Transfer of Ownership Duplicate Registration Certificate Hypothecation Addition Hypothecation Termination Hypothecation Continuation Change of Address Issuance of NOC RC Particulars MV Tax Collection New Vehicle Registration and Printing of RC at Dealer End Retention of Registration Mark Issuance/Renewal of Trade Certificate Permit and Fitness Services Without Public Interface Renewal of Authorisation Renewal of Fitness Issuance of New Fitness Duplicate Fitness Renew Permit Certificate Permit Fee for Fresh Permit of Good Vehicle Permit Fee for Renewal of late permit of Goods and Passenger Vehicles for more than 3 months Permit Fee for Fresh Permit for Passenger Vehicles Permit Fee for Renewal of late Permit for more than 3 months for passenger vehicles Issuance of Duplicate Permit Certificate Transfer of Permit Fee for Deposit of Permit for Good Vehicles Fee for Deposit of Permit for Passenger Vehicles Provision for payment of Zero Fitness of Taxis Replacement of Passenger vehicle Renewal of Passenger (RTV) Permit Zero/NOC Fitness How to avail of faceless services Services can be accessed using one’s Aadhaar card An applicant can access the services needed by visiting the portal transport.delhi.gov.in. After entering the Aadhaar number in the relevant section, an OTP will be sent to the Aadhaar-linked mobile number Verification of the documents will be done automatically by drawing details from the central Aadhaar database There will be separate provisions for making payments and making digital signatures Learner's license, and e-licenses will be issued instantly after taking the test online.
