‘Pune Road Mitra’: PMC launches app for citizens to lodge, track complaints on bad roads

He said the app will also accept complaints on footpaths and cycle tracks. “It has been designed to empower Pune residents to easily report and track pothole repair work within the city. The app facilitates direct communication between citizens and the municipal authorities aiming to accelerate the repair process and enhance road safety across the city,” he said.

Potholes cause damage to vehicles, disrupt traffic flow and pose safety hazards to commuters, said chief engineer Annirudha Pawaskar. “Addressing the issues related to roads quickly and efficiently is a priority for the PMC and this app provides an accessible platform for citizens to contribute actively to the city’s infrastructure maintenance,” he said.

Meanwhile, the PMC has already taken up a special drive to make city roads pothole-free by the start of Ganesh festival on August 27.

A few years ago, the Pune civic body launched its Road Ambulance van dedicated to conduct repair of roads and footpaths. The civic administration has started using ‘road patcher’ technology to speedily repair the roads wherever they get damaged.

“The Ganesh pandals for the 10-day festival are erected on roadsides and footpaths so we have appealed to the Ganesh mandals to erect pandals without digging roads and footpaths,” said Pawaskar.

The ongoing monsoon has damaged roads at various places leading to accidents and jams. Waterlogging on city roads during rain has been a cause of concern for the civic body.