Despite routing them through Chief Minister’s Office civic woes of Pune citizens remain unanswered

The CMO has forwarded a list of 127 complaints on Pune's civic issues to the district collector and 14 to divisional commissioners.

The Pune district administration has directed the Pune Municipal Corporation (PMC) to resolve pending complaints from citizens as early as possible. This was after the people routed their complaints through the Maharashtra Chief Minister’s Office (CMO) but remained unresolved.

“The district collector has informed that CMO receives complaints from citizens on civic issues related to the Pune civic body. The complaints are forwarded to PMC for action, but there is no swift action on them, and the complaints are piling up. They should be resolved immediately,” said PMC Deputy Municipal Commissioner Sachin Ithape.

He said the PMC decided to hold a special meeting with the heads of civic departments where complaints have been pending for a long time, and it has been made mandatory for them to attend the meeting with detailed information on the complaints of respective departments.

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The CMO has forwarded a list of 127 complaints on the city’s civic issues to the district collector and 14 to divisional commissioners to ensure the PMC resolves them as early as possible.

Of the total 141 complaints, 49 are about roads, 25 about the city engineering department, nine about the solid waste management department, nine about the education department, seven about the water supply department and four each about the drainage, encroachment or illegal construction and tax department.

Meanwhile, the PMC has decided to depute its staff to visit the CMO in Mumbai weekly to collect the complaints and applications related to the civic body submitted by the citizens to the state government.

“This is done as the complaints and applications related to the PMC do not reach the civic offices on time through post,” said Additional Municipal Commissioner Ravindra Binawade.

Ajay Jadhav

Ajay Jadhav is an Assistant Editor with The Indian Express, Pune. He writes on Infrastructure, Politics, Civic issues, Sustainable Development and related stuff. He is a trekker and a sports enthusiast. Ajay has written research articles on the Conservancy staff that created a nationwide impact in framing policy to improve the condition of workers handling waste. Ajay has been consistently writing on politics and infrastructure. He brought to light the lack of basic infrastructure of school and hospital in the hometown of Maharashtra Chief Minister Eknath Shinde even as two private helipads were developed by the leader who mostly commutes from Mumbai to Satara in helicopter. Ajay has been reporting on sustainable development initiatives that protects the environment while ensuring infrastructure development. ... Read More

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