Telangana to introduce new ward administration system in Hyderabad this month

The government plans to set up ward offices in all 150 wards of the Greater Hyderabad Municipal Corporation and assign about 10 officers to each of these offices. While an official of the assistant municipal commissioner rank will be in charge of the ward governance system, officials from wings for sanitation, power supply, roads maintenance, entomology, veterinary services, town planning and water will work with the official. They will also receive complaints from people and resolve them, a note from the minister’s office said.

Noting that the new system will aid the government in learning about and quickly resolving people’s problems, the minister said the latest step would further the chief minister’s vision of decentralised governance.

He directed officials to set up the new system by the end of May. He asked them to prepare teams to be assigned to ward offices and train them in the system’s objectives and functions to make them uniform and citizen-friendly. He also sought the use of technology and social media to ensure better communication between all these ward offices.