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Proposal for 25-fold hike in stipend for nursing interns gets Delhi Cabinet nod

The Delhi Mitra app, on the other hand, will be used to timely address complaints registered by the public, through one single platform, as per officials

nursingThe CM said that the dedication and service of nursing professionals will now be formally recognised in line with standards set by the central government (Representative image/Archive)

The Delhi Cabinet on Tuesday approved a proposal for around a 25-fold increase in the stipend of nursing interns — from Rs 500 to Rs 13,150. The Cabinet, during a meeting, also gave a nod for the launch of Delhi Mitra app — a unified system for public grievance redressal. Chief Minister Rekha Gupta who chaired Tuesday’s meeting, announced that the government has approved a “historic increase” in the stipend for nursing interns and said that this hike will be implemented with immediate effect.

The CM also said that the dedication and service of nursing professionals will now be formally recognised in line with standards set by the central government.

She also noted that this long-awaited decision would ensure that nursing interns are not only financially empowered during their training, but also feel that their hard work and service are duly acknowledged by the government.

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Emphasising that the nursing staff are the backbone of the healthcare system, Gupta said, “Without them, the healthcare system would be incomplete. By significantly increasing stipends of nursing interns, the Delhi government has honoured their tireless efforts and commitment.”

Launch of Delhi Mitra app approved

The Delhi Mitra app, on the other hand, will be used to timely address complaints registered by the public, through one single platform, as per officials.

A key feature of the app is that complaints related to the Delhi government, Delhi Police, municipal corporations, and other departments will be addressed through a unified system. The platform has been designed to ensure that every grievance is resolved without exception.

Citizens can lodge grievances through four easy channels under a single online window: a web portal, a mobile application (available on both iOS and Android), WhatsApp, and a call centre.

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Handwritten complaints will also be digitised and uploaded on the system. These complaints can be submitted to the Chief Minister’s Office, all Cabinet ministers, MLA’s, the Chief Secretary, and all departmental offices, said officials.

“If any citizen is dissatisfied, they will also get an opportunity to review their complaint… Grievance redressal officers will meet citizens in person every Wednesday, between 10 am and 12 noon, without prior appointments, to resolve issues directly,”said officials.

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