Journalism of Courage
Our Own Devices with Nandagopal Rajan
Nandagopal Rajan hosts this new weekly podcast which goes beyond the trends so you can stay ahead of the curve. Our Own Devices discusses quirky gadgets, dissects trends and reflects on the world of tech in India.
Episode
168
September 11, 2023
Premium
Understanding the tech that drives ecommerce
In this episode of The Indian Express weekly tech podcast – Our Own Devices, host Nandagopal Rajan is joined by Kapil Makhija, CEO at Unicommerce to discuss how technologies and data are used in e-commerce in order to craft a seamless customer experience and the challenges behind creating such experiences.
Edited and mixed by Suresh Pawar
——
Introducing Kapil Makhija
Backend of supply chain (00:39)
Logistical challenges in a country like India (02:59)
Evolution of ecommerce (04:56)
Predicting customers’ orders (08:11)
Interesting trends from Indian markets (10:11)
Bricks instead of IPhones (14:07)
Implementing seamless return process (15:38)
Understanding the tech that drives ecommerceIn this episode of The Indian Express weekly tech podcast – Our Own Devices, host Nandagopal Rajan is joined by Kapil Makhija, CEO at Unicommerce to discuss how technologies and data are used in e-commerce in order to craft a seamless customer experience and the challenges behind creating such experiences.
Edited and mixed by Suresh Pawar
------
Introducing Kapil Makhija
Backend of supply chain (00:39)
Logistical challenges in a country like India (02:59)
Evolution of ecommerce (04:56)
Predicting customers' orders (08:11)
Interesting trends from Indian markets (10:11)
Bricks instead of IPhones (14:07)
Implementing seamless return process (15:38)
