Saudi Arabia launches ‘Nusuk Umrah’, new digital platform for international pilgrims

The platform aims to improve service quality and enrich the pilgrim experience, the Saudi Press Agency reported.

Apart from the website, Nusuk Umrah services can be accessed through mobile apps, on iOS, Android and Huawei platforms.

Available in multiple languages

Nusuk Umrah features a modern, multilingual interface in seven languages and is fully integrated with relevant government systems to ensure a seamless digital experience, the ministry said.

‘Nusuk Umrah’ provides multiple payment options and covers all stages from application to visa issuance, the ministry said.

Nusuk Umrah is a new option for international Umrah pilgrims, complementing existing channels like accredited agents.

The launch of the service is part of the ministry’s efforts to achieve the goals of Saudi Vision 2030 by hosting a greater number of Muslims and providing high-quality and convenient services that enhance the Hajj journey, SPA said.

Hajj pilgrims at Grand Mosque, Mecca (Photo: Reuters)

Hajj and Umrah pilgrimage

Saudi Arabia, which is home to Makkah and Madinah, two of the holiest sites of Islam, sees millions of pilgrims from around the world every year for Hajj and Umrah.

According to the data from Saudi Arabia’s General Authority for Statistics, the Kingdom welcomed more than 15 million pilgrims for Umrah in the first quarter of 2025. Out of this, 6.5 million pilgrims came from abroad, while another 8.7 million performed Umrah domestically, the data showed.

In 2025, Saudi Arabia also welcomed more than 1.6 million pilgrims from 180 nations for the annual Hajj pilgrimage.

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