Maharashtra: Fadnavis unveils 100-day plan to revamp state administration

At a meeting with the state department secretaries, Fadnavis said that all the reforms undertaken in the administration for “good governance” should be long lasting and “citizen-centric”.

A senior bureaucrat who was present at the meeting revealed, “The CM made it clear that with massive public mandate, the administration should be both sensitive and service -oriented. Why should people be subjected to hardships for basic issues? The administration should rise to the challenges and ensure services to the people at their door-steps.”

While stating Mahayuti government would last its full five years term with such a massive mandate, Fadnavis told the IAS officers, “There was no uncertainty about the government continuity. It also provides an opportunity to initiate measures to remove the systematic flaws and fix faultlines.”

High on the CM agenda is the constitution of the war rooms – one for the flagship projects and other essentially dedicated for the infrastructure where bottlenecks and progress will be regularly monitored along with the timeline.

In a subtle message, Fadnavis also indicated that officers will be equally held responsible for failing to address the citizens’ concerns.
“The citizens have a right to know how their government functions and how their tax money is being spent,” he told the officers at the meeting.

As part of the plan, ‘Aaple Sarkar’ portal, which will provide citizens with a single window for accessing various government services, will be activated.

The portal will be linked with the Right to Services Act, ensuring that citizens receive timely and efficient services.

The Chief Minister has directed department secretaries to ensure that grievances are addressed within a stipulated time frame, and that citizens are informed about the status of their complaints.

Urging the bureaucracy to adapt to technology to minimise manual work and citizens’ travel to government offices, the plan promises e-governance, updating departmental websites, and creating a dedicated mechanism for automated reports and data management.

At the meeting, Fadnavis also asked the officers to explore the use of technologies and best practices from other state governments.

To make administration efficient the newly recruited 1.5 lakh employees will be trained. The process of promotions of existing ones will be expedited. The state government will also focus on training personnel for procedures and domain knowledge, ensuring that the administration is equipped to deliver efficient services.

There would be investment in capacity building to help employees develop the skills and expertise needed to deliver high-quality services.
The Chief Minister has directed department secretaries to identify areas where capacity building is needed and develop tailored training programs to address these gaps.

The state will organise hackathons, leverage technology-enabled services, and connect anganwadis and other institutions with fibre optic networks. Fadnavis highlighted that innovation and technology can play a significant role in driving growth and improving governance.