Shortage of trained attendants affecting patient care: Nurses Union to AIIMS head

According to a senior doctor, there is a requirement for hospital attendants and sanitary attendants so that doctors and nurses can focus on clinical and technical aspects of healthcare. He said a hospital attendant performs a number of routine tasks — assisting patients with personal hygiene, delivering meals to their hospital rooms, reviewing vital signs, and keeping records. A sanitary attendant is responsible for cleaning, maintaining, operating, or emptying equipment, and ensuring hygiene of patients.

According to Dr Nirupam Madan, Medical Superintendent at AIIMS Delhi, the support staff provided is as per norms and the union’s request is being examined critically.

Some nursing staff members said the shortage of female hospital and sanitary attendants is especially concerning, as their presence is essential for the comfort, privacy, and dignity of patients, particularly in intensive care areas, operation theatres and areas where critically ill patients are treated.

A nursing staff member said recruitment has not happened for a long time because of which patient care is suffering.

The Union has urged the director to prioritise the recruitment and retention of both male and female staff in all clinical areas.