The Chandigarh civic body has been maintaining some of the major parking lots since February after the parking contractors’ contract expired and the term ended. (File/Representational) Overcharging, misbehaviour and haphazard parking are the top problem areas of the “City Beautiful”, a study by the civic body has found.
In a detailed analysis of the parking lots in Chandigarh before studying the grave issues which will be dealt with in the new tender, it was found that the most problematic issue with respect to citizens has been overcharging with 34 per cent of the issues centering around the same.
It is followed by haphazard parking which constitutes 21 per cent of the citizens’ issues and misbehaviour which forms 17 per cent of the complaints. As for administrative issues, improper service remained the top most problem which was qualified with the fact
that there was an “increase in grievances from the
citizens”.
It was followed by “high pilferage” issue where it was said that there is absolutely “improper IT system implementation and loose operational control leads to heavy pilferage”. The third was “non-performing SLAs” which meant improper contract management and enforcement was another issue that the administration was grappling with.
The Chandigarh civic body has been maintaining some of the major parking lots since February after the parking contractors’ contract expired and the term ended. After that, the MC got to know that one of the contractors had even given fake bank guarantee and then the parking scam came to light. The CBI is already investigating the parking scam and has obtained all the documents pertaining to the parking issue.
Of the 89 parking lots, around 30 are being managed by the civic body at the moment. Parking lots in the city are divided into two zones – 32 in Zone 1 and 57 in Zone 2. In 2020, the MC auctioned both zones for three years for around Rs 10 crore annually. The contract of both zones expired on January 30 and since then parking lots have been running for free, following which it was decided to let the MC take charge and earn revenue.
Chandigarh Municipal Corporation officials had stated that it would be a stop-gap arrangement and the parking fee will remain the same — Rs 14 for a four-wheeler and Rs 7 for a two-wheeler.
The civic body had hired around 400 people from a private agency to run all the prominent paid parking lots, including the ones in sectors 17, 22, 34, and 20, and they began from mid-February.