The Government Medical College and Hospital (GMCH-32) is preparing to soon start CT scan and MRI facilities under the public-private partnership (PPP) model. According to the hospital administration, this move will not only help patients get reports faster but also allow medical students to practise on separate machines.
Prof G P Thami, Director Principal, said that the number of patients at GMCH has increased manifold. In the last 10 years, OPD numbers have increased significantly, with 2104 recording a footfall of 5,22,369 patients, and 2024 witnessing 6,53,667 patients, with the departments of general surgery, medicine, and orthopaedics seeing the maximum rush, and the daily OPD numbers being 2,200 to 2,500 from across the region. In this context, there is an urgent need to accelerate both tests and treatment to reduce heavy crowds and long waiting time.
Dr Thami added that starting CT scans and MRI under the PPP model will benefit both patients and students, and at present, the plan is being worked out. Recently, GMCH introduced a queue-management system in the ENT department, which has reduced the need for patients to stand in long lines. The administration believes that similar digital and structural facilities will gradually be introduced in all departments. To make health services more digital-friendly, the GMCH had already launched a token system in the ENT OPD two months ago, which has been widely appreciated.
Encouraged by its success, the hospital administration now plans to implement the token system in all OPDs.
The PPP model was introduced in GMSH-16 in 2023, with affordable MRI and CT scan services. This has reduced patient dependence on private labs, ensured quicker reports, and lowered the burden on the hospital. Seeing this success, the plans are to implement the model in other civil hospitals as well under the PPP mode. The MRI scan centre facility is available 24 hours to not only the patients of this hospital but also to those referred from other government hospitals and private health facilities, and at almost 50 per cent less cost than what is available in private centres.
“Patients in the emergency get priority, and with the PPP mode working very well here, we want to extend this model and decentralise by offering diagnostic and lab services like ultrasound, PET scans, CT scans, radiology services in our other health facilities and Civil Hospitals of Sector 22, 45 and Mani Majra,” said Dr Suman Singh, Director Health Services.
The PGI too has been planning for round-the-clock diagnostic services. This continuous availability strives to alleviate the burden on patients, enabling them to receive care at their convenience rather than being restricted to standard operational hours of 1 pm and increasing efficiency. Pankaj Rai, Deputy Director, Administration, says the administration will work towards the plan, in association with a public sector undertaking that will provide all tests at PGI rates. With this facility, patients, especially those from outside the station, don’t have to come back the next day for a test.