Chief Minister Bhupendra Patel has decided to celebrate last week of April as ‘Swagat Saptah’ since the grievance redressal mechanism started by Narendra Modi as Gujarat Chief Minister in 2003 is completing 20 years on April 23.
The initiative – State Wide Attention on Grievances by Application of Technology (SWAGAT) — entails a system devised through information technology in which the CM himself listens to the grievances of people on last Thursday of every month in the presence of concerned officials.