In a first, Delhi airport introduces RFID tags to track check-in luggage

“Bag Trax will not only help domestic and international arrival passengers but also those in transit to track their checked-in baggage,” said DIAL in a statement.

The tag is a blue-yellow card with a QR code on it. To avail the facility, the passenger will have to register by scanning the QR code or visit “bag.hoi.in” on their phones. After this, they will receive a message confirming the registration of the tag. The passenger then has to tie the tag to the bag or place it inside the bag. Flyers will receive real-time SMS alerts with details of baggage on their phone. After they reach the destination, they will receive information on the conveyor belt where their luggage is.

Videh Kumar Jaipuriar, CEO of DIAL, said, “ …the introduction of BAGG TRAX is yet another technology-driven initiative of DIAL to give an enhanced passenger experience. Now passengers will not have to wait anxiously until their luggage reaches the delivery area as they will get all information about their baggage. During this time, they can meet their other needs. The facility will also help reduce the crowd near the baggage belts.”