Chaos at Lucknow airport as Indigo flights get cancelled, delayed

Referring to the new Flight Duty Time Limitation (FDTL) norms that came into effect last month, Bharti said: “There is a flying limitation of hours for the captains as per the new DGCA (Directorate General of Civil Aviation) rules and regulations. This has hampered the operations.”

He, however, claimed that international flights are running on time. Indigo operates three daily international flights – to Dammam, Sharjah, and Abu Dhabi – from Lucknow.

IndiGo, which is the country’s largest airline, has been grappling with flight disruptions for the past few days, with the situation worsening particularly from Tuesday.

“Situation will start improving from Friday, and we expect that normalcy to return by Saturday morning,” Bharti added.

On the inconvenience caused to passengers due to cancellations and delays, the Indigo official said, “We are ensuring that notification about cancellation is sent to the passengers, and they will get a full refund for the cancelled flights. Those arriving at the airport and coming from far-off places are being offered food and stay with the condition of availability in nearby hotels.”

Meanwhile, there was chaos at the Lucknow airport as passengers were seen having heated arguments with Indigo staff and raising slogans against flight cancellations and delays.

The passengers complained that Indigo staff at the airport were not informing them about the status of their flights, and they were kept waiting for hours.

Some of them also complained of not receiving a refund for their cancelled flight tickets.

Curated For You

IndiGo Flight Cancellations LIVE Updates: IndiGo cancels over 300 flights from Delhi, Mumbai & B’luru; Hyd airport receives bomb threat

CAT 2025 Answer Key LIVE Updates: Response sheet to release ‘shortly’ at iimcat.ac.in

‘Armed struggle has failed in India… We urge all to come out’: Ex-Maoist ideological head in first interview