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Journalism of Courage
In a LinkedIn post, user Rubi Khan shared a tale from the entrance of the Taj Mahal Hotel where she stumbled upon a heartwarming sight —a dog peacefully dozing in a corner. She discovered it was a long-time resident, cared for with utmost tenderness by the hotel staff, as per Ratan Tata’s decree.
“We often speak about inclusion, biases, psychological safety, and emotional intelligence. I witnessed all these principles in action here. It’s a fine balance of head and heart, being authentic, and not worrying about what others might think as they enter this esteemed property,” she wrote in her post.
Khan expressed how no matter how successful one is as an entrepreneur, it’s essential to respect and embrace everyone. Believing in yourself and staying true to your beliefs every day is key. “This also brought to mind the debate on adopting versus buying pets. What this scenario taught me is that it’s a personal choice, and one should not be judged for it. Ultimately, it’s about doing what you believe in and contributing towards the cause,” she ended her post.
This post won many hearts on the platform. One user wrote, “During my days with Tata Motors, the highlight of entering the Bombay House office was always the friendly wags and warm welcomes by the whole four-legged troupe! And the guards didn’t limit their love only to dogs, I once brought in a rescue kitten and once an injured raven…and both times, the security team was super attentive and helpful – no questions asked! And it’s one of my key takeaways from being a part of this amazing legacy called the Tata Group – having your heart in the right place.”
Taj Hotels also responded to the post and said, “Hi Rubi, thank you for sharing this story. At Taj, we value compassion and inclusion, ensuring every guest feels at home. Your reflections truly resonate with our core values.”
Another user commented, “This story makes a deep impression on me, not just as an animal lover but from a human perspective too. This is genuine hospitality, beyond the shallow cosmetic layers that one associates with facia. Taj truly rocks.”
