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Journalism of Courage
An X user—who ordered printouts from Blinkit—claimed that the 10-minute grocery delivery service delivered “random” bank statements. The user also claimed that customer support refused to refund or replace her order. In August 2022, Blinkit launched printing services in selected areas of Delhi-NCR.
Tagging Blinkit on X, the user wrote, “Ordered printouts from @letsblinkit and I received some random person’s bank statements.”
“Get this. I have missing pages from my order. Customer support won’t refund or replace my order. I can’t place a new order. I have to return somebody else’s document that they sent to me by mistake. Im too tired for this it’s my bed time soon,” she wrote.
“They’re now telling me they couldn’t reinitiate the order because documents are “deleted” once delivered. But this has happened before where a few pages were missing from my order and they had reordered it immediately. Either they never deleted our documents or something’s up,” the user added.
Take a look at the post here:
Responding to the post, Blinkit wrote, “Hi there, we are truly sorry about your experience. Please help us with your registered mobile number/order ID via DM- https://i.ki.show/CB8704C5 and we’ll look into it. We want to ensure you have a positive experience with us.”
The post accumulated several reactions as users shared similar incidents. Reacting to it, a user wrote, “Similar thing happened with me. A few months ago, I got someone’s pregnancy reports. The next day, I bought a printer for myself.” Another user commented, “Looks like pages got mixed accidentally by staff at store. Rip privacy tho.”
“Wonder who got your prints and what data was on it?” a third user reacted. Last week, the Food Safety officials in Telangana inspected a Blinkit warehouse near Hyderabad and found multiple violations, including expired products and unhygienic storage standards.
