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Journalism of Courage
One can trust Ryanair Airlines to come up with savage responses to complaining customers instead of following the motto of ‘customer is the king’.
On Wednesday, an X user @ToldYouThusly shared a photo that showed a narrow aeroplane staircase, implying that the jetway bridge was inconvenient. The X user wrote, “@Ryanair I will bring my own stairs next time ”.
However, this post confused many netizens who found nothing wrong with the Ryanair Airline infrastructure. Expressing this sentiment, an X user wrote, “What’s this guy even complaining about? I’m looking at stairs”.
Another person wrote, “My man’s probably bout to fly across Europe for 27 bucks and he’s complaining about walking up some stairs”.
Replying to @ToldYouThusly’s nitpicking, Ryanair Airline wrote, “Bring your own plane next time too”.
This response got over 2 lakh likes. Commenting on it, an X user wrote, “This is the most salvage client-to-customer response I have seen”.
This is not the first time that the Ireland-based airline, which is known for offering low-budget tickets for flights to more than 27 countries, has replied sarcastically to a passenger’s complaint on social media.
In September last year, an X user, MartaVerse (@MartaVerse), shared a photograph of her plane seat that was next to the emergency exit door and wrote, “Seriously @Ryanair I paid for the window seat ”.
Ryanair shared the same photo but encircled the small circular glass opening they had on their emergency exit door to highlight it did offer a window seat even though the window was not like a usual one on planes.
