Man’s finger amputated after Mohali ESI Hospital ‘denies emergency care’

They were first taken to Civil Hospital, Phase 6.

Jatinder was later referred to Government Multi Specialty Hospital, Sector 16, Chandigarh, because of a crush injury on his left little finger.
Before heading to GMSH-16, the couple visited ESI Hospital, Phase 7. They alleged the duty doctor refused to treat Jatinder, saying he was “not eligible for cashless treatment”and sent them back to GMSH-16. The family said this contradicted ESIC headquarters’ August 18, 2020 guidelines. According to the rules, insured persons and their dependents are entitled to super speciality treatment benefits from the first day of insurable employment, particularly in emergencies.

The couple, after waiting for three hours at GMSH-16, returned home claiming that no doctor examined them.

The next morning, a private hospital in Mohali told them that plastic surgery was no longer possible due to the delay. They were told that amputation was required and the family spent Rs 5,000 on the procedure.

Calling the incident a “serious system failure,” advocate Jasbir Singh said, “Workers who contribute to the ESI scheme deserve better services. A finger could have been saved with timely treatment. We demand strict action against the responsible officials.”

He said he had alerted senior ESIC officials the same day but had received no response.

ESIC regional director Pankaj Vohra said, “We received this information today through advocate Jasbir Singh. I have sought a detailed report from the concerned SMO. Further action will be taken as per rules after the report is received.”

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