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Banks get time till mid-Dec to deal with pesky calls

Khullar said the authority was approached by telecom operators with complaints against banks.

Coming down heavily on pesky callers,telecom regulator Trai on Wednesday said it has penalised some service providers,but has given banks time till mid-December to check unsolicited commercial calls and SMSes.

Telecom Regulatory Authority of India (Trai) chairman Rahul Khullar said insurance companies have asked for 4-6 weeks to deal with unsolicited commercial call or SMS.

“We have stringently implemented the guidelines on pesky calls and have penalised some operators,” Khullar said. Explaining the rationale behind not penalising banks,Khullar said the authority was approached by telecom operators with complaints against the banks following which banks also approached us.

Trai fixes tariff for mobile banking services

Trai has come out with guidelines and tariff on unstructured supplementary service data (USSD)-based mobile banking services. USSD technology is used by telecom operators to send alerts to their users.

The regulator has prescribed that ceiling tariff for an outgoing USSD-based mobile banking service shall be Rs 1.50 per USSD session. “Telecom service providers should collect charges from their subscribers for providing the USSD to deliver mobile banking services,” Trai said. PTI

Tags:
  • business news Rahul Khullar telecom operators telecom regulator TRAI Telecom Regulatory Authority of India
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