MyGov Townhall: Grievance redressal essential component of democracy, says PM Narendra Modi

PM Modi said, “Grievance Redressal is an essential component of democracy, every citizen should have their problems addressed and responded to.”

The event has participation from various stakeholders including Cabinet ministers, senior officers from Ministries and Departments, government organisations, representatives from media, IT and social media industry and citizens who have participated in the MyGov initiatives.

In his speech PM Narendra Modi said:

On Cow protectors (gau rakshaks): “I feel angry when people, in the name of cow protection, do business. Many people claim to be cow protectors just to hide their illegal trade. Cows mostly die of eating plastic bags and these cow protectors should urge people not to throw plastic on roads, this will be a big service. (Kaafi log jo Gau rakshak hain, woh gau raksha sirf apne kaale dhandhe chupane ke liye karte hain. Gau raksha ke naam pe jo log dukaan khol ke baithe hain, mujhe unpe bada gussa aata hai),” said PM Modi.

On Health care PM Modi said, “We need to focus on preventive and affordable health care. So much money is spent on advertising about the importance of vaccinations, and even then so many children aren’t vaccinated. Now Health Department is reaching out household to household to reach everyone. We have introduced insurance in budget; so that the poorest of the poor receives good health care.”

On Economic development the PM said, “Economic development should be constant, it shouldn’t go up and down. This is necessary for us to be at the top. Tourism will boost our economy, we should try and drive our economy. If we achieve 8% growth rate for 30 years then, we will be at the top. The world is in recession. Despite the purchasing capacity of world going down, we have a growth rate of 7.6%.”

On Good governance: “Technology and good governance will benefit farmers. Most powerful thing in democracy is Grievance Redress System. I raise one issue but the whole system is addressed. We are taking few initiatives for good governance. Grievance Redressal is an essential component of democracy, every citizen should have their problems addressed and responded to. We want to develop good governance where processes are less and things get done easy for citizens,” said PM Modi.

PM Modi added, “Holding PM responsible for everything that happens at every level in the nation, it can be good politically…or for TRP. Development and good governance should have a balanced relation, even for a small incident anywhere, PM is targeted. After winning elections, governments usually start thinking about how to win the next elections or what to do to get more votes next time.”

Taking a stand on Democracy the PM said, “If democracy is limited to voting and choosing a government then the spirit of democracy would not develop.”

Town Hall as a concept is commonly used in the West among politicians as well as CEOs to interact with people directly.

After Prime Minister Narendra Modi assumed office in 2014, within a short span of time he launched the portal MyGov.in to set up a system where a regular citizen of the country could connect with the Prime Minister’s Office and share their ideas or suggestions for good governance.

Watch | Modi’s MyGov.in initiative: Here’s how you can be a part of PM’s townhall

Since then, PM Modi has invoked MyGov on various occasions, including his monthly radio interaction ‘Mann ki Baat’ where he is heard asking for feedback from the people by accessing the website. Now, taking a step forward, PMO is giving a chance to regular MyGov users to interact with PM Narendra Modi in the town hall event.

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