UPSC, JEE, GATE & other courses coaching centres refund Rs 1.56 crore to aspirants

The Department of Consumer Affairs has directed all coaching centres to adopt a student-centric approach and implement clear, transparent refund policies to safeguard students' financial interests.

By: Education Desk

New Delhi | Updated: February 25, 2025 09:28 AM IST

2 min read

UPSC, JEE, GATE & other courses coaching centre refund Rs 1.56 crore to aspirants

As mentioned in the release, these aspirants were denied rightful refunds despite following the terms and conditions set forth by the coaching institutes they were enrolled in. (Image: Representative/ Amit Mehra)

Over 600 aspirants of various national level examinations like UPSC, JEE Main, and GATE among others, have received refunds from coaching centres where they were enrolled after the intervention of the Department of Consumer Affairs (DoCA).

An official release shared by the department over the refunds mentioned that they have successfully secured refunds amounting to Rs 1.56 crore for over 600 aspirants and students in the education sector.

As mentioned in the release, these aspirants were denied rightful refunds despite following the terms and conditions set forth by the coaching institutes they were enrolled in.

The Department of Consumer Affairs has directed all coaching centres to adopt a student-centric approach and implement clear, transparent refund policies to safeguard students’ financial interests.

READ | CCPA fines coaching institutes for misleading ads: What you must know for your UPSC exams?

“The relief was made possible through grievances filed by the students via the National Consumer Helpline (NCH), which facilitated a streamlined process for dispute resolution. The swift action by the Department has helped students receive compensation for unfulfilled services, late classes, or cancelled courses, ensuring they do not bear the financial burden of unfair business practices,” read the release.

The Department has also emphasised that the unfair practice of denying legitimate refund claims will no longer be tolerated. Educational institutions are urged to uphold consumer rights, read the release.

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