‘Yellow Line crawling’: Delhi Metro riders fume as morning commute turns chaotic

“Service Update: Delay in train services between Vishwavidyalaya and Central Secretariat stations. Normal service on all other lines,” the Delhi Metro Rail Corporation (DMRC) said in a social media post early Friday morning.

“Train services on a section of the Yellow Line had to be regulated today due to a signalling issue between the New Delhi and Patel Chowk stations from 7:25 am till about 12 noon,” a DMRC spokesperson said. “As a result, trains had to be operated at a restricted speed (25 kmph) on the stretch between Kashmere Gate and Patel Chowk, even as normal train services continued on the rest of the Yellow Line, though some bunching of trains was noticed on the entire Yellow Line,” the spokesperson added.

“During this period, passengers were regularly informed through announcements at stations and inside trains. Updates were also shared via social media. Troubleshooting of the affected area was conducted by a team of DMRC’s maintenance personnel, with necessary supervision from senior officials,” he said.

Delhi Metro commuters, meanwhile, took to social media to complain about crowding on Metro stations and train delays. They also complained that services on other lines, as well as other sections of the Yellow Line, were disrupted.

“Yellow Line metro is crawling from Badli to Vishwavidyalaya as well. We are getting late…,” a passenger posted on X.

Another said: “What’s wrong with Yellow Line Metro today? Almost 10 min gap between trains, running at snail’s speed, and no seats since the start. Have to go till Gurgaon like this.”

Some commuters were also dismayed at the service disruptions, considering the metro fare hike that took place this week.

“Metro delay was on the red line, also train arrived after 15 minutes and on yellow line train is running at a speed of 5 kmph. It took 30 minutes to reach Rajeev chowk from Kashmere gate. METRO have increased the fare but services are not upgraded (sic),” said a commuter,

After a gap of eight years, the DMRC on Monday had revised fares. The hike ranges between Re 1 and Rs 5 per passenger, depending on the Metro line and distance.

Labelled ‘minimal’, the revision has been made because the “financial condition of the corporation was in considerable strain,” officials had said.

Before Monday, the fare ranged between Rs 10 and Rs 60. After the increase, the Metro fare ranges from Rs 11 to Rs 64. Fares on the Airport Express Line have gone up by up to Rs 5.

The revision also applies to Sundays and national holidays.

The Delhi Metro, one of the Capital’s most preferred modes of public transportation, sees an average daily ridership of approximately 65 lakh passengers.

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