Delhi: UIDAI probes unauthorised website offering Aadhaar-related services, staffers booked

The FIR named two multi-tasking operators (MTOs) at UIDAI’s Regional Office (RO) in Delhi, two Aadhaar operators, and other unknown individuals as the primary accused.

According to the FIR, the UIDAI began an internal probe after it discovered an unauthorised website, http://www.findkar.online, was offering various Aadhaar-related services not sanctioned by the authority. The services included printing Aadhaar cards using fingerprint-biometrics and Aadhaar numbers, as well as generating Aadhaar numbers by using enrollment IDs and registered mobile numbers.

To check the veracity of the website, the authority shared a test Enrollment ID on the website around 9 pm on May 5 to get a Unique Identification (UID). The website charged Rs 300 for a service called ‘Generate UID using Enrollment ID (EID)’, Rawal said in his complaint.

He added that in response to the EID, the website fraudulently fetched the Aadhaar number and displayed it on the website. Thereafter, when the UIDAI checked its system to find out who searched for the EID, it discovered that one of the MTOs had accessed the details at 2.55 pm on May 6.

According to the FIR, the MTO — who was granted controlled access to Aadhaar-related information for quality audit and review tasks — admitted that another MTO frequently used his login credentials for the RO portal and requested one-time passwords (OTPs) to access it. While some access was for official work, the other MTO also used his portal for unauthorised data searches, it added.

The FIR said that further investigation revealed that the other MTO did not have access to the RO portal and admitted to using the login credentials of his colleagues. He also disclosed his connection with an Aadhaar operator, who reportedly approached him because his system couldn’t provide UID details using EIDs or phone numbers. The operator allegedly told the MTO that his Aadhaar centre was often visited by people who asked for such details.

According to the FIR, a deal was struck – the operator would send EIDs or mobile numbers to the MTO, who would then retrieve the UIDs from the RO portal and share the same. In return, the operator paid the MTO Rs 50 per transaction. These payments were often made to the MTO’s wife, who would then transfer the funds to her husband’s account.

The FIR added that a similar arrangement was discovered in relation to another alleged Aadhaar operator, who also sent resident details to the MTO for information retrieval from the RO portal, for which payments were made.

The FIR included detailed transaction records from April 2023 to February 2025, showing money transferred to the MTO.
Additionally, the MTO admitted to making payments to two former MTOs at UIDAI-Head Office in Delhi, who are already under investigation for fraudulent Aadhaar update activities, said the FIR.

“The aforesaid act… shows that they have conspired and intentionally carried out fraudulent updates and transmitted identity information of individuals. They dishonestly used the Aadhaar ecosystem, cheated individuals by deceiving them through an illegal Aadhaar update process, and created false documents using a computer, dishonestly and fraudulently in lieu of undue financial advantage,” Rawal said in his complaint.