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The public access to the Chandigarh Police headquarters will now be managed digitally through the Government of India’s ‘Swagatam’ portal, replacing the earlier walk-in pass system.
The move aims to enhance security and streamline the visitor management process in a facility that deals with highly sensitive law enforcement data.
Under the new system, visitors must pre-register online to obtain a digital gate pass, reducing wait time and ensuring tighter security protocols.
“This is a major step toward strengthening the security of the police headquarters and enhancing visitor accountability,” said SP (Headquarters) Manjeet Sheoran.
The headquarters regularly hosts a diverse group of visitors, including complainants, advocates, RTI applicants, retired officers, and officials from various government departments.
The new system is expected to improve their experience while safeguarding sensitive operations.
Previously, both civilians and police personnel were issued on-the-spot entry passes, often after long queues.
With the introduction of the Swagatam portal, police personnel will no longer require separate passes, and digital entry for civilians will be the norm.
For those unable to register online, on-the-spot digital passes can still be generated without denying access.
Developed by the National Informatics Centre (NIC), Swagatam is a secure, cloud-based platform that can be easily adapted by various government departments with minimal configuration.
To access police headquarters, one has to log into http://www.swagatam.gov.in via the Chandigarh Police website, to register himself and download and print the gate pass.
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