Gurgaon: Industry wants permanent solutions, not temporary ones

“Our operations are thrown out of gear by such issues. Employees come to work late or have to leave early. Productivity and working hours get affected, calls are impacted. Such situations can be fatal for our industry,” says Deepak Ohylan, executive director of Dell and executive member of NASSCO”. “What we want is a permanent solution to these problems, not the temporary ones we are getting so far.”

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A senior HR manager at an MNC seconds this view, but also blames traffic snarls on the “apathy of traffic police” in Gurgaon. “Traffic police are not to be seen and it adds insult to the daily struggle in indisciplined traffic.” He adds, “One can only hope that traffic management authorities can be made to attend to their responsibilities.” Owners of restaurants also express concerns about losses they have to suffer due to “poor infrastructure”, which gets exposed during the monsoon season. A bakery owner says, “Our home deliveries suffer when such gridlocks happen.”

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Bhim Singh, who works at an electronics company’s service centre on Sheetla Mata Mandir Road, says they faced massive problems due to Thursday’s waterlogging and traffic jam. “Whenever there is waterlogging, our technicians face delays in attending to customers, but on Thursday the situation was worse. Our tempo that was coming with supplies and got stuck in traffic near Hero Honda Chowk and eventually stalled. We got our consignment only on Saturday because on Friday it had to be repaired in the workshop.” He adds, “For us, such problems can be very damaging. We can lose customers for no fault of ours.”

Waterlogging also scares auto drivers. Rajesh, who has been driving a three-wheeler in the city for the last three years, says he stop when the roads get waterlogged because there is a danger of his vehicle stalling. “It is better suffer a smaller loss by not plying than risk spending a larger amount on repairs.”