Citing RBI Guidelines, DMRC Says Unused Balance In Delhi Metro Cards Non-Refundable From April 1

From April, when a commuter returns his or her Metro smart card to the Delhi Metro Rail Corporation (DMRC), the unused balance in the card will not be refunded, the Corporation said Tuesday, citing Reserve Bank of India guidelines. A DMRC spokesperson said, “All smart cards sold on April 1 or after shall be non-refundable. All cards sold before April 1 will also become non-refundable from April 1.”