Deepak Phatak is with Teamlease Services and IIT Bombay respectively.
India’s current gap between the digitisation of the private sector and government often reflects the 1972 Dandekar Committee recommendation that no entity install a computer without first “justifying” its use to employees and their trade unions.
There is more work to be done. The central government must deadline digitising all its payments. The RBI must implement the 100-plus action items arising from its own Vision 2021 document and the Nandan Nilekani Committee for Deepening Digital Payments.