CSC announced on Thursday that it has been positioned in the ‘leaders’ quadrant of the Gartner report,Magic Quadrant for Communications Outsourcing and Professional Services (COPS),North America. The report published on June 30,2010,reviewed 16 vendors of information technology (IT) services for business communications systems in North America.
According to Gartner,The market for businesses sourcing the ongoing operation and support of connectivity and communications systems to third-party vendors continues to gain significant traction among businesses of all sizes. They later write,While the cost benefits related to outsourcing are a significant driver in the market,there are new market force trends emerging in forthcoming COPS deals. Among the most significant trends seen are business’ requirements to bring robust,integrated unified communications (UC) portfolios to the table for consideration once the consolidation and optimization phases are completed.
“CSC provides a unique and independent approach for communication solutions for the world’s largest and most successful enterprises, said Russ Owen,president of CSCs Managed Services Sector. Our focus on implementing long-term strategies and integrating innovative technologies is allowing our customers to meet their unique requirements and focus on the priorities that drive their business success. We believe CSC’s placement in the leaders quadrant demonstrates we deliver advanced,secure and sustainable communication solutions available today.”
The report was authored by Eric Goodness and covers communications outsourcing and professional services in North America.

