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Video of a deaf woman applauding Starbucks’ disabled-friendly technology goes viral

In the video, 28-year-old deaf woman called Rebecca King was helped by a barista who knew sign language.

By: Express Web Desk | New Delhi |
Updated: November 6, 2015 3:56:10 pm
Source: Facebook Source: Facebook

Ordering from a drive-thru can be very tough for people who are deaf-mute but this video uploaded by a Florida-based woman shows how Starbucks, a popular coffee-making chain, is going out of its way to assist deaf-mute persons.

In the video, 28-year-old Rebecca King stops her car in front of a Starbucks kiosk but cannot hear the operator asking for her order.

Eventually, a barista appears on the monitor who communicates with King in sign language to take the order for two coffees. King told First Coast news that she had discovered the feature on Monday and was so thrilled to share it with the world that she visited the next day to capture it on camera.

“Share it away. We can change the world,” King wrote on her Facebook page. The video went viral overnight. It has been shared over 2 lakh times and has garnered over 80 lakh views.


Later, King thanked people for sharing it.


The barista named Katie Wyble, a student, told Action News Jax that she has been studying sign language in school.

In India, while we have the option of drive-thru, it’s a rare possibility to have someone on the counter to know sign language.

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