Updated: May 26, 2022 10:36:15 am
Business tycoon Harsh Goenka shared a clip from the Bengaluru International Airport tweeted by Grammy award-winning composer Ricky Kej and asked whether the city can truly be an international IT or commerce hub. The clip shared by Kej showed hundreds of people standing in queue for immigration.
“Scenes in immigration in the Bengaluru airport early this morning. Can we truly be an international I.T. or commerce hub, if we welcome our visitors with this chaos?” Asked Goenka, the chairman of RPG Enterprises.
Kej, who recently attended the Cannes Film Festival in France, shared the clip last weekend. The composer termed the state of immigration as pathetic and said he had been in the queue for an hour.
Scenes in immigration in the Bengaluru airport early this morning. Can we truly be an international I.T. or commerce hub, if we welcome our visitors with this chaos?pic.twitter.com/9gmZ0ztaKh
— Harsh Goenka (@hvgoenka) May 23, 2022
“Pathetic state of immigration at the Bengaluru International Airport. Been in line for over an hour now. Currently well over 1000 people waiting, not all counters working, staff is clueless, inefficient. @BLRAirport Why have so many flights, when there is no capacity? @kiranshaw,” tweeted Kej.
Kej also elaborated on the reason the immigration process was taking a long time. “Number of lines to enter Bengaluru, India @BLRAirport 1) Air Suvidha check 2) Immigration 3) Check if immigration stamp is accurate (Not joking, this is another line) 4) Baggage screening -Customs 5) Collecting bags 6) Customs may do additional screening STEPS can be reduced!” he wrote.
Meanwhile, many users said the situation is similar in many other countries, including developed ones. Taking note of that, Kej responded saying we pat our backs if we manage to be second to worst. “I see a lot of comments naming some other country immigration as being worse than Bengaluru. Our mindset needs to change. We are comfortable with ourselves if we are not the worst! Haha.. we pat our backs if we manage to be second to worst. Why not try and be among the best?” commented Kej.
I see a lot of comments naming some other country immigration as being worse than Bengaluru. Our mindset needs to change. We are comfortable with ourselves if we are not the worst! Haha.. we pat our backs if we manage to be second to worst. Why not try and be among the best?
— Ricky Kej (@rickykej) May 22, 2022
A user, while responding to Harsh Goenka, shared his experience at the London airport. “While operational efficiency, convenience and time saving are good for anyone, three weeks back I got my turn for visa stamp in London Heathrow after 2 hour sand 20 minutes and I was the first one to step out from the plane. And had paid Rs. 68k for visa fee,” he wrote.
While operational efficiency, convenience and time saving are good for anyone, three weeks back I got my turn for visa stamp in London Heathrow after 2 hour sand 20 minutes and I was the first one to step out from the plane. And had paid Rs. 68k for visa fee.
— Sandeep Aggarwal (@SandeepAgg) May 23, 2022
Sirji this happens in the west too if u travel like a common man in a common man’s affordable plane and not a private jet 😀😀 u have the same chaos in EWR , JFK , Chicago , Atlanta 😀😀😀 even in London Heathrow several times 😀😀😀
— Mohan (@ThinkBig_203) May 23, 2022
A click from Chicago immigration a month back. Perhaps we are over critical of our infra ! pic.twitter.com/zWO6OZHniD
— Phantom😎 (@phantomfunda) May 23, 2022
all it needs is digital transformation from security ccould be screened to facial fingerprinting by digital technologies ans Remote x ray !! When volume is huge digital is Only solution !! So someone even befroe reaching airport gcould complete screening !!
— Sridhar Thiagarajan (@tsri1969) May 23, 2022
Flew in to Heathrow yesterday , long serpentine queues it took us little over an hour to clear immigration . It looked chaotic but somehow in control .
— Shailja Agarwal (@MOTS__UK) May 23, 2022
I faced similar ordeal at Heathrow Airport 4 years back. Guess this is something of a global phenomenon 😐
— Sourjajit (@sourjajit) May 23, 2022
Another user raised the need to improve the condition at the airport. “Absolutely. Airport authorities of India should send their officials to Dubai airport to learn how to manage millions of visitors efficiently without noise,” commented the user.
I am seeing this for several years, chalta hain attitude
— Deepak ದೀಪಕ್ दीपक 🇮🇳 (@DeepakBaba77) May 23, 2022
Not a customer centric approach. Lots to improve.
— അൽഫോൻസ് ജെ അലക്സ് (@alphonsejalex) May 23, 2022
Exactly, with help of technology and man power we should help and treat our visitors with atmost respect and value their experiences.
— Shivprasad N (@shivprasadN1) May 23, 2022
My experience is that half of the counters are empty. On other half immigration staff struggle with technology !!! Hence these long queues …
— Sanjay Mathur (@sanjay815) May 23, 2022
Kiran Mazumdar Shaw, the Executive Chairperson of Biocon Limited, tagged Union Minister for Civil Aviation Jyotiraditya M Scindia and Karnataka Chief Minister Basavaraj Bommai while sharing Kej’s clip. Shaw wrote, “We need to outsource immigration services based on technology.”
That’s not true. But immigration is a nightmare n immigration officers ought to be ashamed of their incompetence
— Kiran Mazumdar-Shaw (@kiranshaw) May 22, 2022
— Kiran Mazumdar-Shaw (@kiranshaw) May 23, 2022
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