Guy tweets to IndiGo about misplaced luggage; ‘Glad to hear that’ replies the airline!

A reply, you certainly don’t want a perplexed and angry passenger to hear, right?

Twitter user Roshan Agarwal was flying down to Calcutta by IndiGo airlines on April 29, however, his luggage was sent to Hyderabad. He took to Twitter to complain about the incident and wrote, “@IndiGo6E Thank you for sending my baggage to Hyd and flying me to Calcutta at the same time. Brilliant service. #DieIndigo”.

@IndiGo6E
Thank you for sending my baggage to Hyd and flying me to Calcutta at the same time. Brilliant service. #DieIndigo

— Roshan Agarwal (@roshansxc) April 30, 2017

Soon, within few minutes there was a reply from the carrier’s Twitter handle, and it was hilarious. Irked by the insensitivity, the passenger further wrote, “How dumb can you be?”

@IndiGo6E How dumb can you be? pic.twitter.com/2cOmxVz1wl

— Roshan Agarwal (@roshansxc) April 30, 2017

Though realising the mistake the domestic carrier company deleted the erroneous tweet, but thanks to active Twitter users, its screenshots have now gone viral. Not just on Twitter, but over the past two days, Agarwal’s Twitter thread with IndiGo airlines has been widely circulated on WhatsApp as well.

Netizens felt for Agarwal’s trouble but could not stop laughing on the response. While few suggested that it calls for a free ticket for their “sarcastic reply”, someone also noted that thankfully he was not thrashed, with obvious reference to the incident on United Airlines last month.

Check out some of the reactions here:

Here We Go The Screenshot Of @IndiGo6E‘s Fantastic Reply😂😂😂 @roshansxc pic.twitter.com/bj57RG7aR8

— துரைசிங்கம் 😎🏇 (@Srijesh_Offl) May 3, 2017

@roshansxc @IndiGo6E May be they are not shocked… Assuming dat it was their regular service..😂😂😂

— நிதின் கு சதாசிவம் (@NitinKSadasivam) May 2, 2017

@roshansxc @IndiGo6E Dear @IndiGo6E, was this a sarcastic attempt to mock @roshansxc, a paying customer ? How did you manage this ? Apologise with a free ticket!

— Shayne Haridas (@ShayneHaridas) May 3, 2017

@roshansxc @kitAnurag @IndiGo6E Oh @IndiGo6E, why? Why have you done this? Hope your SM team read full message rather than in hurry to reply using ready replies. #Fail

— Suresh Bhura (@SureshBhura) May 3, 2017

@roshansxc @IndiGo6E hahahahaha hahahahaha hahahahaha hahahahaha hahahahaha must b a Pseudo-intellectual running the handle… Bloody morons

— ashish agarwal (@ashishyagarwal) May 3, 2017

@roshansxc @kitAnurag @IndiGo6E LOL.

— WishKanya (@ViniGeance) May 3, 2017

@roshansxc @IndiGo6E Atleast you didn’t get beat up and drag and drop service in plane
Thank your stars that atleast they know where your luggage is

— kunal vaidya (@kunal_vaidya) May 3, 2017

@roshansxc @IndiGo6E 😂😂😂😂😂

— Akshatha Sp (@akshatha_sp) May 3, 2017

@roshansxc @IndiGo6E Your viral on whatsapp pic.twitter.com/c7AJd32FID

— Aniket Mukadam (@Animukadam) May 3, 2017

@roshansxc @IndiGo6E I think they have tied up with united, the sarcastic arrogance is showing ;)

— Sudin Kamat (@KamatSudin) May 3, 2017

@roshansxc @IndiGo6E @roshansxc may be they set up twitter wd computer automatd replies whch dsnt dpnd on wat we appreciate.. they saw “brilliant servce” 😂😂done!

— Vinay Kothakonda (@vinaykumar9909) May 3, 2017

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