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‘Take your (non) apology and burn it’: Bengaluru woman flays IndiGo after her siblings miss father’s funeral

Civil Aviation Minister K Ram Mohan Naidu said Tuesday that safety in civil aviation is completely “non-negotiable”, even as the DGCA reduced the number of IndiGo’s flight schedule by 5%.

2 min readNew DelhiDec 9, 2025 03:49 PM IST

The DGCA asked IndiGo to submit a revised schedule by 5 pm on Wednesday (Representational image)

As the IndiGo crisis continues, a Bengaluru-based entrepreneur lashed out at the airline after her siblings couldn’t attend the funeral of their father. In a LinkedIn post, Manjari Ranasaria reacted to IndiGo’s official apology.

“My father passed yesterday. Most of my siblings and relatives from out of town couldn’t be there. We fielded calls where each one of them was sobbing, feeling helpless for not being able to say farewell and pay their final respects. So, IndiGo, you can take your (non) apology and burn it. And to every system that allowed this to happen, I just want to say that the people of this country deserve better,” Ranasaria wrote.

See the post here:

The post quickly gained traction, prompting several users to criticise IndiGo and its monopoly. “So sorry to learn about your loss! Why this is important is because it is not only your loss but a collective experience, where we as people have failed. You are not alone in this, everyone is included,” a LinkedIn user wrote. Another user commented, “Sorry for your loss. May his soul rest in peace. I agree with you. An apology only makes sense when the mistake is truly unintentional. In this case, Indigo knew what was coming, but they kept taking bookings anyway. Maybe they thought they could pressure the government, but it backfired.”

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“Indigo need to be taught a lesson. They cannot get away with their cheap sorry,” a third user reacted.

Civil Aviation Minister K Ram Mohan Naidu said Tuesday that safety in civil aviation is completely “non-negotiable”, even as the Directorate General of Civil Aviation (DGCA) reduced IndiGo’s flight schedule by 5 per cent.

The DGCA also asked IndiGo to submit a revised schedule by 5 pm on Wednesday. The move comes after massive disruptions in the airline’s flights, leaving thousands of travellers stranded.