Deepinder Goyal said that both Zomato and Blinkit “delivered at a record pace” on December 31 (File)
Zomato CEO Deepinder Goyal Thursday said the company and its quick-commerce arm Blinkit recorded their highest-ever single-day order volumes on New Year’s Eve, despite calls for a nationwide strike by gig workers demanding better pay and working conditions.
Goyal’s comments came a day after delivery workers linked to food and e-commerce platforms such as Zomato, Swiggy and Amazon staged protests across several cities, seeking higher earnings, social security benefits, and improved safety measures.
In a post on X, Goyal said that both Zomato and Blinkit “delivered at a record pace” on December 31, adding that operations remained largely unaffected. He claimed support from local law enforcement “helped keep the small number of miscreants in check,” allowing more than 4.5 lakh delivery partners across the two platforms to complete over 75 lakh orders for more than 63 lakh customers in a single day.
“This happened without any additional incentives for delivery partners – NYE does see higher incentives than usual days and yesterday was no different than the past NYE days,” Goyal wrote.
Thanking local authorities for “clear enforcement and swift coordination,” Goyal also praised delivery partners who “showed up despite intimidation, stood their ground, and chose honest work and progress.”
Concluding his post, Goyal shared what he described as a broader reflection on the gig economy. “If a system were fundamentally unfair, it would not consistently attract and retain so many people who choose to work within it. Please don’t get swept up by narratives pushed by vested interests,” he said.
Calling the gig economy one of India’s “largest organised job creation engines,” Goyal added that its long-term impact would become evident over time, when the children of delivery workers enter the workforce and help drive large-scale transformation.
See the post here:
Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the past few days.
Support from local law enforcement helped keep the small number of miscreants in check, enabling 4.5 lakh+ delivery partners across both…
— Deepinder Goyal (@deepigoyal) January 1, 2026
The post quickly gained traction, prompting a deluge of reactions. “The gig economy feeds families right now. Fix gaps, add protections, but pretending it’s all exploitation helps no one,” a social media user wrote. “The jobs created by food/grocery delivery and cabs are certainly helping the lower middle class to improve their financial condition. As these companies start their services in tier 2 and 3 cities, it will help lots of lower-income people. India needs this!!” another user commented.
“I think you are lying, as reported in one news day before yesterday. Zomato and Swiggy announced high incentives for delivery partners to tackle the strike…” a third user reacted.