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This man made a creative complaint to UK store, and got an equally creative response

Dav Nash wasn't pleased with his strawberry and vanilla ice-cream cones from Tesco, and lodged a creative complaint on Facebook. Here's what happened next.

By: Express Web Desk | New Delhi |
Updated: April 11, 2016 6:50:30 pm

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Facebook user Dav Nash recently bought a strawberry and vanilla cone from Tesco, a UK supermarket chain, but wasn’t too happy with the what he got. He took to Facebook to narrate his horrifying experience of not getting the dessert he’d bargained for in a very theatrical and fantasy saga-like manner. “Imagine the horror of the unsuspecting customer, after carefully unwrapping the delicious treat to find that the previously crunchy cone was soft, lifeless…flaccid. The chocolate was gone! No more was the cone a testament to confectionary engineering. No more was there a solid, tantalising chocolate end to the cone!” he wrote.

Read the full post here.

As yet another display of the famous British humour, the customer care official from Tesco had an equally fascinating reply to the traumatic situation Dav had found himself in. Stephen – Warrior of Tescodonia, reassured Dav, saying: “The warrior and Sharbra vowed to restore peace to Tescodonia and bring retribution to Dav, the mighty customer.”

Read the full response here:



Tesco: Once upon a time a customer of the magical kingdom of Tescodonia bought some delicious strawberry & vanilla cones, but alas the gnomes from choccy village who make our chocolate based products was attacked by a vicious dragon and the chocolate was burned to a cinder. The customer was without one of the most vital ingredient in their cone, this was a tragic day in Tescodonia.

From the sherbet mountain a glimmering warrior appeared, a warrior that defends Tescodonia and all of its customers, this warrior was also on a massive sugar buzz. He rode down on his unicorn which kept on changing colour, a friend of the warrior, Sharbra, the fierce tiger, came to tell the warrior of the disaster which has struck. The warrior got rid of the unicorn as the changing colours gave him a headache. The warrior and Sharbra vowed to restore peace to Tescodonia and bring retribution to Dav, the mighty customer.

The warrior is me…

Sharbra and I, would like to inform the wizards who are the suppliers of the Free From products of Tescodonia and refund you. But first we need some information for this quest, can you supply me with the following:

*Name (if different to Facebook)
*Price paid
*Which store this was from
*Picture of date code
*Supplier code (starts with SC)
*Is it okay to pass these details to the supplier?

With your help Sharbra and I can restore peace to Tescodonia, will you accept the quest Dav, the Cone King?

Till we meet again Dav, the Cone King
Stephen – Warrior of Tescodonia

We certainly hope there was a happy ending there, else what might the sequel be? Will warrior Stephen come to the rescue again?

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