Woman suffers severe burns after Motorola phone explodes in back pocket; company issues statement
The woman was treated for first and second-degree burns on her hand, forearm, back, and buttocks.
Motorola phone explodes in woman's back pocket A regular grocery shopping trip in Anapolis, Brazil, turned into a nightmare when a woman’s smartphone exploded in her back pocket, leaving her with severe burns.
The terrifying incident, captured on CCTV, shows the woman and her husband casually browsing through the aisles when suddenly, smoke starts billowing from her jeans. Within seconds, flames erupt from her lower back, causing her to panic as she desperately tries to extinguish the fire. Her husband immediately rushes to help, as shoppers look on in shock.
According to The Independent, she was quickly taken to Alfredo Abraao Hospital, where doctors treated her for first and second-degree burns on her hand, forearm, back, and buttocks.
The phone, identified as a Motorola Moto E32, was reportedly less than a year old. According to Mateus Lima, the woman’s husband, they were still paying it off when the incident occured. He shared that his wife is traumatised by what happened and felt it was important to warn others about the dangers of phone batteries overheating.
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The video has stirred up a lot of conversation on social media. Reacting to the video, one user wrote, “I’ll never keep my phone in back pocket.” A user who repairs mobile phones wrote, “Motorola batteries can easily be punctured even with pressure. I do cell phone repairs and Motorola phone batteries are most dangerous.”
A third user said, “Me watching it from motorola.”
Following the incident, Motorola responded with a statement confirming they had contacted the affected customer to begin an investigation. “Motorola informs that it has already contacted the consumer to investigate the details of the incident and arrange for a technical analysis of the device, an essential step to identify the cause of the incident,” the company said, as reported by news.com.au. They reassured customers that safety remains their top priority, adding that their products undergo “rigorous testing to ensure safe performance.”
Although the exact reason behind the explosion is still unclear, battery experts have long cautioned that lithium-ion batteries — commonly used in smartphones — can sometimes overheat and catch fire. Research from Stanford University points out that overheating, using uncertified chargers, or physical damage to a battery can significantly raise this risk. People are urged to take simple precautions like avoiding covering their phones while charging, unplugging them once fully charged, and sticking to accessories recommended by the manufacturer.