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Journalist gets robot room service in Shanghai hotel, here’s how people reacted

Anna Fifield took to Twitter to share her unique experience with the 'chatty' bot who arrived at her door bearing the coffee pods that she had ordered.

By: Trends Desk | New Delhi |
Updated: November 20, 2019 6:48:21 pm
robot room service, robots in hotels, robots hospitality sector, robot waiters, chinese hotel robot butler, viral video, funny news, indian express The cute little bot with a sticker stuck on his face was dubbed adorable by many but few though it was creepy.

A journalist staying at a hotel in Shanghai was surprised when she ordered extra coffee pods and it was delivered by a robot.

Anna Fifield of the Washington Post, recently took to Twitter to share her unique experience with the ‘chatty’ bot who arrived at her door bearing the pods. The Beijing bureau chief of the newspaper, wrote, “I called for more coffee pods in my Shanghai hotel room and this is how they came to me”.

On opening the door, the journalist is heard saying “Good Morning, robot!” while pressing the ‘open’ button to retrieve the pods — one normal, another decaf.

When asked how the robot rang the doorbell, the journalist said that the machine called on the room’s phone to let her known that it was waiting outside in English and Chinese.

Some thought the robot was cute, but others felt it could have been more generous with the coffee pods. Some also pointed out that the customer didn’t tip the robot and it might be a good way to save some cash. Others shared similar experiences.

Incidentally, a restaurant in Ahmadabad started using robots to serve food, while another in Bengaluru has one that sings and entertains guests.

In Japan, the Henn-na Hotel made headlines in 2015 for letting robots maintain the premises. However, by 2019, most of the bots were fired after they reportedly created more work for the humans working there.

However, some have complained that these ‘cool’ services lack the warmth that defines the industry, and costs people jobs.

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