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How to get your phone fixed after water damage

Here's how you can revive your phone from the aftermath of a wet weekend

Written by Sabyasachi Biswas |
Updated: May 12, 2018 12:04:10 pm

The festive weekend is over, and after a wide gamut of colours in the air we are all back to the standard shades of weekly blues. It’s business as usual, as we speak. But wait, did your phone not survive the madness that was Holi? Don’t worry, we got your back for that water damage. Here are a few things that you can do to resuscitate your smartphone after its plunge into the depths of coloured water.

Immediate rescue

The first thing to remember is that you should not try turning it on immediately, as the moisture inside the device can easily cause a short circuit and brick the phone forever. If the battery is accessible, remove the battery immediately. Once you’re done with that, you can do the following things.

Bag of rice – No, this is not for biriyani – it is for the water damage caused for your phone. The best way to get rid of moisture inside your phone is to dunk it into a big sack of rice, and keep it there for a few days (we suggest at least 3 days) before you try turning it on. The rice acts as a desiccant and draws the moisture out of the device.

Rice as desiccant for water damageSilica gel – If you can source a few pouches of silica gel, there’s nothing like it. Silica gel comes in those little pouches inside new utensils and bags, meant to absorb all the moisture. If your phone has been properly dunked in water, it would easily take more than 10-15 pouches and a few days to drive out the moisture from the device.


At any point, do not, and we repeat, DO NOT, take a hair-dryer to the device to get rid of the moisture. A hair dryer releases a fair amount of heat, which may look harmless to humans, but can easily melt some sensitive parts inside a phone. This kind of heat damage is irreversible, as opposed to just water damage

Follow up

If the phone turns on after the drying out from the water damage, then you are lucky, and you don’t need any follow-ups. However, once the phone turns on, keep an eye out for certain parts’ malfunction. If the screen flickers, or the speakers or the microphones keep conking off, or if any of the sensors seem to be going haywire, it means that your device needs professional attention.

Service center – This is the place you must visit to revive your old friend. Most phone manufacturers do not cover water damage and physical damage, so you will have to shell out a pretty penny to get your phone fixed. Hence, it is always a good idea to purchase some sort of insurance policy when you buy a new (and expensive) phone. Some manufacturers, however, might offer to take the damaged device from you and give a new unit of the same model at a highly discounted price.

Make sure you take the device to an authorized service centre, as they’re the safest bet to fix water damage. Authorised service centres have properly trained technicians, and stock original parts. It might be an expensive fare, but the genuineness is worth the price. Some third-party service centers might be good for minor repairs or just diagnosis, but you should trust them if and only if they offer to use original parts.

As for the next Holi, it would behoove you to either go for a phone that can withstand a few splashes, or take ample precautions beforehand to prevent the water damage.

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