In order to better the experience of users booking tatkal tickets online, IRCTC has upgraded its website by introducing two high-capacity servers that have doubled peak-time efficiency.
IRCTC’s portal installed two Linux-enabled servers raising the booking capacity to over 14,000 tickets per minute from the existing 7,200, much to the relief of passengers jostling for tatkal reservation which faces heavy rush in its first 15 minutes since 10 am when the service opens every day.
The capacity augmentation has been done as an “immediate step” to cater to the summer-time demand for tatkal tickets and a forenoon flurry in their online reservation, according to IRCTC Chairman and Managing Director Dr. A K Manocha.
“The positive results are already showing,” he said. “The measure is vital, considering that 54% train tickets in the country are booked through IRCTC website.” The average daily sale of train tickets through the portal, which is the world’s second busiest with 3 crore registered users, is around 5.5 to 6 lakh. It has registered a record 14,800 tickets per minute.
“The two HP Itanium servers have now helped raise the capacity of concurrent connections to 3,00,000, while the facility for enquiries has trebled to 3,000 per minute. Logging in on the IRCTC’s website has become smoother and more efficient,” said Manocha.
With the addition of two new servers, IRCTC has now 17 servers while the existing 1.4 GB bandwidth has increased by 25 per cent. The tatkal reservations on all Indian trains total roughly 4,00,000 tickets (around 2.5 lakh PNRs). Of these, 50,000 tickets are slotted ‘critical’, given their high demand owing to various reasons during a given season.