It also blocked all the features of the app, prompting several users to flag the issue on social media. (Representational image)
The Instant messaging app WhatsApp Monday put multiple accounts, including those being operated in India, “under review” for 24 hours, news agency PTI reported. It also blocked all the features of the app, prompting several users to flag the issue on social media.
“We are always working to stay ahead of those trying to abuse our service and ban accounts to help keep other users safe. Sometimes we get this wrong and if we do, we try to fix it as quickly as possible to get people back to chatting,” PTI quoted a WhatsApp spokesperson as saying.
The users noticed the disruption around 8 pm IST as they started facing the issue without any prior warning from the messaging app by Meta.
The app displayed a message on screen that read: “Account in review. Date requested: 3 Aug 2026. Your account activity and device info is being checked to make sure it follows our terms of service. We will notify you of the result typically within 24 hours.”
Below these remarks, the app provides an option to know more about account issues, which include “How to use WhatsApp responsibly. See guidance” and an option “About stolen phone and accounts”.
The users posted varied screenshots of the issues the app threw up. “My WhatsApp account has been disabled without any explanation. I have already submitted an appeal, but the review page only displays a generic message stating that it will “typically” be reviewed within 24 hours. Help me urgently,” a user wrote on social media.
Another account on X posted, “My WhatsApp account was suddenly disabled without any warning. I only use the official app, and my work depends on WhatsApp. Please help. This was so unnecessary.”
— with inputs from PTI