Need to have your medical reports picked up by someone? Or just looking to find a decent tailor in the vicinity? As smartphones and Internet grow, along with our dependence on them, new start-ups are hoping to get more and more digital users to rely on these as their primary personal assistant.
Delhi-based Goodservice.in and Mumbai-based Getmypeon.in, Lookup from Bangalore, are three start-ups with a unique approach to getting the job done and help you find services in your locality.
Goodservice.in lets you get anything done over chat. Get your medical reports picked up, groceries sent home, even help you find a tailor and coordinate with them. Goodservice.in is currently an Android-only app and while the service is up and running in Delhi and the NCR region, in Mumbai and Bangalore it’s an invite-only basis for now.
“The response to our app has been overwhelming. We are not just a concierge service but have actually partnered with over 18000 merchants across cities, with over 12,000 in Delhi NCR alone,” says co-founder Vipul Aggarwal. Aggarwal says they plan to increase the number of merchants soon.
Goodservice is not just an errands service, but will help you find a dietitian or yoga instructor based on your specifics. Oh, and they will get a yoga mat as well if you need it.
“We are 24/7 service in Gurgaon and Delhi and have tied up with small delivery services as well. If a user wants something, then we get first offer suggestions which includes pricing, and if the user approves, then we buy the product. Depending on the user’s response, we can even get in touch with the merchant, get back to the user and confirm pricing and order,” says Aggarwal.
Users have the option of cash on delivery and online payments via a link. The app will get support for Paytm soon.
Getmypeon in Mumbai is another similar service, although for now they deal with errands only and are yet to launch an app. The service has been around for the last two-and-a-half years in Mumbai.
“We started with people reaching out to us on Facebook and Twitter and then got our website. We plan to get an app out in the next 60 days and expand to Bangalore, Pune and Delhi by end of the year,” says founder Bharat Ahirwar.
Bharat says that initially the focus was on building the service and ensuring that errands are successfully covered. They can also deliver gifts on your behalf, have your car serviced and pick it up for you as well. The charges start at Rs 200.
They also have a ‘Man-on-hire’ option for when you need some extra help and costs Rs 1,500 for up to three hours.
Getmypeon has a team of over 60 people and with an eye on expansion hopes to have around a team of around 150 people in the new upcoming cities. For hiring delivery persons, they have quite a rigorous process with two interview rounds, background checks and police verifications.
In terms of response, Ahirwar says they do a 100-150 requests a day and that doubles in festival season. “Last Diwali, we did 200 requests a day,” he points out. The company recently raised $250,000 in seed funding
LookUp is a Bangalore based start-up founded by Deepak Ravindran, who had earlier founded the start-up Innoz, which allowed people to get search results via SMS. Founded seven months back, the start-up has an Android app which has seen between 100,000 to 500,000 downloads. The app is functional across India.
“We’re seeing 10,000 new users a day. We have tied-up with over 20,000 merchants, although most are in Bombay and Bangalore. The delivery is taken care of by the merchants and we have a tie-up with Road-runner for that,” says Ravindran.
According to Ravindran, Chat is moving the world and their start-up capitalises on that idea. “JustDial is too boring for this generation. They don’t want to dial a number and get an SMS with the information. Already B2B is taking place on WhatsApp. My last start-up was around SMS for information and with this you can say I’ve poured old wine into a new bottle,” he adds.
LookUp currently is only an information provider. The company also ties-up Blood banks, schools to help users get information within their neighbourhood. So essentially you can chat on the app to get information about a school in the vicinity, ranging from admission dates, process, cost of forms, etc.
The app does not plan to get into delivery side of things for now. They also plan to launch a payment facility in the app which will be powered by MobiKwik, as well. Additionally businesses can also add themselves on to the app for greater visibility. Ravindran says they have a global ambition with this app and plan to land in Dubai next. “There’s an end number of things that LookUp can do,” he says.
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